Ben Golden
Commented on "Merge" Feature for Internal Reviews + Incoming Google Reviews2nd scenario - if we leave the current reviews as separate records (source = None and source = whatever platform), there is still a scenario where we can’t match on name if they user a different name online vs the customer record. A way to manually match these so that the convers…Commented on Add a lookback feature for AI replies, so all replies are not responded to at once when turned on.Does it follow a similar delay pattern? I.e. waiting a period of time between historical responses?Created Add Location field to the Slack NotificationCommented on Add a lookback feature for AI replies, so all replies are not responded to at once when turned on.Ha, just hit this as well!Upvoted Add a lookback feature for AI replies, so all replies are not responded to at once when turned on.Created Ability to Mark Internal Review as Resolved/RespondedCommented on Agency - Pre-configured Plan TemplatesFYI - we created a project “template” for this, so it copies over each (most) of the settings from project to project based on the template plan - aka your starter, professional, enterprise. Taking it a step further, we created an “Internal” Space so these don’t show up in your d…Upvoted Agency - Pre-configured Plan TemplatesCreated "Merge" Feature for Internal Reviews + Incoming Google ReviewsCreated Multi-Campaign setup/sequencing for A/B Testing and/or configurable triggersCreated Implement Conversion Rate TrackingCreated Move Save/Fail validation pop ups to the bottom right.Upvoted Suppress additional Review Requests to emails/customers that already submitted a review.Upvoted iMessage integrationCreated Ability to close (x) on the corner pop up.