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Bulk Customer Tagging

Hey! Loving MGR so far — just two small feature requests around tagging: Bulk tagging on the customer list — would be great to select multiple customers and tag them at once, instead of one by one. Easier tagging on the customer detail page — right now you have to click "Edit Customer" to add/change tags. An inline tag editor directly on the detail page would be much faster. Both would really speed up customer organization. Thanks! 🙌

Kenan B. Celik about 4 hours ago

Add a POST endpoint to create a new project under an agency account?

Right now, when a new client signs up on our platform, we can automatically create their customer records and send review requests through your API — which works great. But the one manual step that breaks the automation is creating the MGR project itself. I still have to log into the console, create the project, grab the API key, and store it on our end. Something like: POST /beacon/projects { "name": "Client Business Name", "review_platforms": ["google", "facebook"], "daily_limit": 10, "monthly_limit": 100 } Returning the project ID and API key in the response would let us fully automate the client provisioning flow — from signup to first review request with zero manual steps.

Glenn Blake 29 days ago

White Label Footer Links

After enabling the agency features, the footer links disappear. This is inconvenient because I personally use those links, like the Documentation link, which is now gone. Additionally, customers have no access to those links. Rather than remove them entirely, I’d propose that the links remain visible but point to branded versions of the pages. For example, if a customer clicks on the Documentation link, it would direct them to a branded version of your documentation. The branded version would exclude the pages that discuss agency features. You could also have settings for the footer links, so we can decide which ones we want to make visible and even selectively replace them with links to our own website. This would make sense for links like Terms of Service, Privacy, etc…

Brad Konia about 2 months ago

3

Responsive Dashboard / Backend

I'd like to request to make the backend dashboard mobile responsive so we can have the same level of easy access to all features on both mobile and desktop. I often try to respond to reviews while away from my computer, but the current interface is extremely difficult to navigate on a phone. Having a responsive backend would be a huge help for managing everything while on the go.

Michael Pavuk 3 months ago

Ability to Mark Internal Review as Resolved/Responded

We can currently see which reviews have been responded to if on an external source (i.e. Google), but there doesn’t seem to be a checkbox or way to confirm that we have responded or resolved an Internal review. This would be to ensure the client has an “action list” of internal reviews to either respond to the customer to understand the issue for a lower score or simply mark the review as resolved. It would then clear out or work the same under the filtering for “Reviews without Replies.” Again, aiming for actionable insights or allowing a client to log in and see exactly what needs to be done, which reviews need to be responded to, etc.

Ben Golden 4 months ago

Show external link from review

At the moment it is not possible to show photos the customer has uploaded in the Widgets. Until that is possible it would be great if we could display an external link where the fotos can be displayed. Either by displaying the link from “External links” (with the possibility to state what the link is showing in local language - for exampel “Read more and see pictures”) or simply be able to enter a clickable link in the review. Please see attached.

Henrik Lund Pedersen 4 months ago

Agency - Pre-configured Plan Templates

Allow us to create plan templates to speed up client setup. Instead of manually setting limits for each new client, we'll pre-define our plans (Starter, Professional, Enterprise) once with all their settings. Then when creating a client project, just select the plan from a dropdown and all limits will auto-apply. we can still customize per client if needed.

NAG OC 5 months ago

1