Enhance AI Assistant
Allow for AI Assistant link to show up in the LINKS page independently without enabling the form as it causes confusion and feels like the user has to leave double the review. The idea is to offer a link where it says: Need help with writing a review, click here. Then it shows the popup with the reviews , the user copies and then uses it. Or another workflow → user clicks on the 5 stars > clicks Google (or other external review links) , comes up with 2 options : 1 - Need help writing a review - click here for options 2 - Take me to Google Review
Adil Moosa About 5 hours ago
Enhance AI Assistant
Allow for AI Assistant link to show up in the LINKS page independently without enabling the form as it causes confusion and feels like the user has to leave double the review. The idea is to offer a link where it says: Need help with writing a review, click here. Then it shows the popup with the reviews , the user copies and then uses it. Or another workflow → user clicks on the 5 stars > clicks Google (or other external review links) , comes up with 2 options : 1 - Need help writing a review - click here for options 2 - Take me to Google Review
Adil Moosa About 5 hours ago
Pulling review for showcase
Can we have the ability to pull reviews for showcase against Google, Yelp, Trust Reviews, etc?
An Anonymous User 18 days ago
Pulling review for showcase
Can we have the ability to pull reviews for showcase against Google, Yelp, Trust Reviews, etc?
An Anonymous User 18 days ago
Ability to add picture when sending invites
Ability to send SMS or email with custom image where the user’s first name is captured and sent. For instance, I am holding a laptop with the word “Hi {{FName}}” and the rest is the same. This would be hyper personalized. For reminder email, perhaps allow to either use existing image OR some other image.
An Anonymous User 18 days ago
Ability to add picture when sending invites
Ability to send SMS or email with custom image where the user’s first name is captured and sent. For instance, I am holding a laptop with the word “Hi {{FName}}” and the rest is the same. This would be hyper personalized. For reminder email, perhaps allow to either use existing image OR some other image.
An Anonymous User 18 days ago
Customer social handle instead of name
Allow customer to link to their instagram page/social account instead of / in addition to putting their name
Glenn Blake 27 days ago
Customer social handle instead of name
Allow customer to link to their instagram page/social account instead of / in addition to putting their name
Glenn Blake 27 days ago
LLM help for cx review
Curious if you had a thought to offer options for preparing text for customers to copy and enter, here's the thought process : The client offers stars which lands into the external review button page , but just before it gets there , there is another page asking what they liked, say I liked coffee and biscuits as those were the check marks > the next click they are offered a text (from gpt, there are free ones from openrouter) and the external links offered below and state something like, here is some text and make it your own
An Anonymous User About 1 month ago
LLM help for cx review
Curious if you had a thought to offer options for preparing text for customers to copy and enter, here's the thought process : The client offers stars which lands into the external review button page , but just before it gets there , there is another page asking what they liked, say I liked coffee and biscuits as those were the check marks > the next click they are offered a text (from gpt, there are free ones from openrouter) and the external links offered below and state something like, here is some text and make it your own
An Anonymous User About 1 month ago
Deep integration with Yelp and Facebook
Integrate to pull reviews to showcase reviews and post to Yelp and Facebook, as well as to post and respond to reviews.
An Anonymous User About 1 month ago
Deep integration with Yelp and Facebook
Integrate to pull reviews to showcase reviews and post to Yelp and Facebook, as well as to post and respond to reviews.
An Anonymous User About 1 month ago
Star rating on Google search results
The image shows the star ratings of the page on a few review sites. Would love to have the code be built into each user’s Showcase page so that it ranks better on Google and shows the star rating.
Wilson Enriquez About 1 month ago
Star rating on Google search results
The image shows the star ratings of the page on a few review sites. Would love to have the code be built into each user’s Showcase page so that it ranks better on Google and shows the star rating.
Wilson Enriquez About 1 month ago
Agency Level Templates: Master Tags, Settings & AI Functionality
It would be ideal for the tags and the AI to be able to be set at the agency level or at the very least to clone an account for use for another client with all of the settings for AI and tagging setup. That way as a new client is onboarded, we can just apply full settings to new clients without starting from scratch.
Tony Baer About 1 month ago
Agency Level Templates: Master Tags, Settings & AI Functionality
It would be ideal for the tags and the AI to be able to be set at the agency level or at the very least to clone an account for use for another client with all of the settings for AI and tagging setup. That way as a new client is onboarded, we can just apply full settings to new clients without starting from scratch.
Tony Baer About 1 month ago
Multiple products in one domain
Hello Scott For now, I can’t have two product feedback on the same website, when are you planing to change this?
An Anonymous User About 1 month ago
Multiple products in one domain
Hello Scott For now, I can’t have two product feedback on the same website, when are you planing to change this?
An Anonymous User About 1 month ago
City and State on Showcase
Make it an option to add City and State to each review on the showcase. This is great for SEO.
Wilson Enriquez About 1 month ago
City and State on Showcase
Make it an option to add City and State to each review on the showcase. This is great for SEO.
Wilson Enriquez About 1 month ago
SMS / Email - Workflow
A way to choose the order for sending review requests—like sending an email first and only using SMS if needed (no review received), or the other way around. Right now, the system sends both if it has both email and phone number.
An Anonymous User About 2 months ago
SMS / Email - Workflow
A way to choose the order for sending review requests—like sending an email first and only using SMS if needed (no review received), or the other way around. Right now, the system sends both if it has both email and phone number.
An Anonymous User About 2 months ago
Change "Copied message" on Success Page depending on Rating Selected
Currently when editing a Review Page, the Success Page’s “Copied Message” specifically, I can’t edit it depending on what rating they selected. So if someone selected a low rating, it still says, “Would you please leave a Google Review”. Can we customize this depending on what rating they leave? Also would be great if it could be more than 100 characters.
Joshua Davis 2 months ago
Change "Copied message" on Success Page depending on Rating Selected
Currently when editing a Review Page, the Success Page’s “Copied Message” specifically, I can’t edit it depending on what rating they selected. So if someone selected a low rating, it still says, “Would you please leave a Google Review”. Can we customize this depending on what rating they leave? Also would be great if it could be more than 100 characters.
Joshua Davis 2 months ago
