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Set different emails for different situations

I have some customers that I am certain I’ll get the best review on Google Reviews. I don’t want them to receive the MoreGoodReviews email because it is not optimized for these situations. I need a way to set up a custom link for stars 4 and 5 in the email so that It takes them directly to leave a Google review. Sending them to the MoreGoodReviews review page in between causes me to lose their precious reviews since many don’t follow up their review on Google Reviews as well. Another option would be to allow us to simply send an email without the option to leave a review, but just the button with a custom link. Please take a look at the video to understand better. https://app.screencast.com/M1gVLGCS4vfkt

Dragan Kovačević 2 months ago

Have an Info "?" icon next to each part of the system (dashboard, agency settings, etc) that briefly explains each section, setting, and option

Great for new users and seasoned users alike that may need a quick explanation of what everything means and does. Example: I’m looking at the “tags” function in the Manage Limits section under the Agency options and wondering how they work and where they’re located. Tap on the “?” right beside the word “tags,” and a simple popup will give a 1 or 2-sentence brief explanation of what they are, how they work, and a link to the KB where it provides a full explanation. Or even just use the “?” to link to the KB. There is a KB already, right? I’m just getting into this platform

Chris Burrows 2 months ago

Limit the number of days for emails, QRs, and SMS for agencies

Allow agencies to set limits to days/weeks/months in the project. This will allow us to offer “boosts” to clients that do not want to continually pay a monthly subscription, and allow them to buy 50, 100, unlimted email and/or SMS reviews. Setting the days, weeks, and months will allow agencies to limit clients’ access to the email/SMS options. So if a client wants to only pay for one month or a free trial for a week, it’ll automatically cut them off from sending out more messages to clients. Also, add a notice that pops up when a person tries to review via email ,SMS, or QR code letting the reviewer know to tell the owner that they’re all out of allotted reviews.

Chris Burrows 2 months ago

Enhanced Review Redirection Process to Gather More Reviews on Google*

Introduce an additional step in the review process to improve user experience and help gather more reviews on Google. This step will: Notify users that they are about to be redirected to Google. Display AI-assisted review suggestions at this stage to guide them effectively. Inform users that they need to write a review once redirected to Google. This feature is designed to streamline the review process while encouraging users to engage, ultimately helping to gather more users on Google. *Note: you can replace Google with other review platforms

Daniel Wong 2 months ago

AI text helper with keyword injection fever

When customers leave a review, an AI assistant will already prefill the review injecting keywords to help profiles rank hire. Merchynt does this with their Paige tool and it's extremely helpful for getting higher ranks over competitors by customers mentioning the right thing. On the backend in account settings, admins would be able to train the ai by allowing a few keywords to insert. Maybe 5 max per profile.

An Anonymous User 3 months ago

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