We currently capture internal reviews prior to the user fully converting or leaving the Google review. Once they do leave a Google review, that comes in as a 2nd review (differentiated by source) and does tag the other as “duplicate.” This leaves two reviews within the system. If we had a feature to merge these I think it would result in cleaner and more accurate data or reporting (review counts, less “filtering out” scenarios, etc).
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In Review
Features
10 months ago

Ben Golden
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In Review
Features
10 months ago

Ben Golden
Get notified by email when there are changes.