Changelog

We’ve been shipping steadily since our last update. Here’s what’s new in the product.

More Good Reviews is now live in ChatGPT

You can now connect your More Good Reviews account to ChatGPT and work with your reviews right from a conversation. Setup takes a minute, and our docs have a new Connect page with step-by-step instructions for ChatGPT, Claude, and Gemini.

Preview your review pages before customers see them

Review pages now have a built-in preview. Click through it just like a customer would. Anything you submit in the preview isn’t saved, so you can test freely. The editor opens on Preview, with an Edit and Preview toggle in the top bar. We also renamed the Fields section to Feedback Form, and moved AI Review Suggestions into it. To see your kiosk page, open the Actions menu on the Review Pages list and choose View Kiosk Page.

Add your widget to WordPress in a few clicks

On any widget, open Actions, choose Embed Code, and switch to the new WordPress tab. Download the plugin, which comes already set up for your account, install it, and paste a shortcode wherever you want the widget to show. It works with the block editor, Elementor, Avada, and other page builders. You can also put more than one widget on the same page now.

Do more from the API and your AI assistant

We expanded what you can do outside the dashboard, through our API and the connection to ChatGPT, Claude, and other assistants:

• Update a project’s general settings

• Update a project’s branding, including its logo and icon

• Change your project’s appearance settings

• See a list of a project’s widgets

• Update a customer’s contact details, and filter your customer list by phone number

Adding a customer now also matches an existing one by phone number when the email doesn’t match, so you don’t end up with duplicates.

Turn public replies off for individual locations

Edit a location and you’ll find a new Public Replies setting. When it’s off, reviews still come in as usual, but the reply box and AI reply button are hidden for that location. You can still mark a review as replied. Handy when a location’s reviews are handled somewhere else.

Give each location its own AI instructions

If you have more than one location, you can now write extra guidance for the AI that applies to just one of them. Go to Settings → AI Tools, open Review Suggestions or Replies, pick a location, and add your instructions. They sit on top of your main custom instructions, so one location can mention its own services or neighborhood while the rest stay the same. The Preview button lets you choose a location too, so you can see the result before customers do.

QR codes that never lead to a dead page

You can now add a Fallback URL to any QR code. If your project is ever suspended or deleted, scans open that link instead of an error. Otherwise they work exactly as before. Add one when you create or edit a code under Review Pages → QR Code. QR codes downloaded after Oct 8, 2026 pick up changes automatically.

Also shipped

• Private notes on each location, just for your team

• Search your locations in Settings, so finding one is quick when you manage a lot of them

• The project and location menus are now searchable when you have a lot of them

• Dropdown custom fields on your Feedback Form, so customers can pick one option from a list you set

• Hover over a review in your Reviews list to read the full text

• Norwegian is now available as both Bokmål and Nynorsk

• Agencies can turn SMS on or off for each project

Questions or feedback? Just reply to this email. We read every one.

Thanks for being a customer,
The More Good Reviews team

We’re trying to get More Good Reviews listed with stronger social proof on F6S, and reviews from customers who actually use the product matter most.

If you’ve got a couple of minutes today, would you leave a short review? It goes a long way for us: https://www.f6s.com/software/review?product=moregoodreviews

We’ve been busy this summer. Here’s what’s new!

Import reviews from any website

You can now pull reviews in from almost any public reviews page, not just Google, Facebook, Trustpilot, Yelp, or LinkedIn. On Reviews, click Add (or Import Reviews if the list is empty), open Quick Import, choose Other Website, and paste the URL. We import recent 1 to 5 star reviews from the last two years, with the name, photo, and text when those are on the page. You can limit it to 4 and 5 stars. It’s a one-time import, so it won’t keep syncing the way Google does (yet), and it only works on pages that don’t require a sign-in.

A rebuilt Analytics page

Analytics used to be three charts. It’s now a full page of cards that move together, so when you pick a location, a review source, or a time range, the whole page updates at once.

Here’s what you can see:

• Your average rating, how many reviews came in, and how that compares to the last stretch of time

• How many reviews you get in a typical week

• How many reviews you’ve replied to

• A breakdown of 5-star through 1-star reviews over time

• How positive or negative the written reviews sound (that can differ from the stars)

• Which sources the reviews came from, and the average rating for each

• Your most-used tags, with counts and ratings

• A location leaderboard, including how often each one gets 5 stars

• 1 and 2 star reviews from the last 3 months that still need a reply

• Customers added, and customers you’ve asked

• Messages sent, clicked, and ones that didn’t go through

• How many review requests you’ve sent today and this month

A smaller version of the same cards lives on your Dashboard. Click View All to open the full page with those choices already applied. You can drag cards around, and we remember the order for that project. Overview trends on the Dashboard are cards now, with a short summary plus mixed positive and negative cards, instead of two lists. The first time you open it, we may need a minute to gather the numbers. After that, it should be ready whenever you come back.

Describe a look, apply it to your widget with AI

In the widget builder, you can now type the look you want and apply it. Ask for a whole new style, or something small like “make the corners rounded.” The preview updates right away, and your reviews stay put.

Match a QR rating to the public review

If someone rates on a QR page with no name, then leaves a matching Google or Facebook review a few minutes later, we treat that as the same visit. The public review gets connected to the guest rating, so tags and other details from that visit carry over.

A new Admin role

Need someone who can invite and manage the team without handing over the keys? Admin sits between Manager and Owner. Admins can invite people, update members below them, and change project settings. They can’t delete or duplicate the project.

Also shipped

• AI settings now live under Settings → AI Tools, with separate pages for Review Suggestions, Replies, Highlights, and AI Tags

• If your customer list is empty, you can add yourself first and try the flow before a real import

• Download a customer import spreadsheet that already has your name and email as the sample row

• Added an MCP Server tab to the import modals for Customers and Reviews

• Agency projects no longer show Getting Started

Love what we’re building?

We set up a new G2 profile and your review helps support us. Please take a moment to write a review, and your next coffee ($5 gift card) is on us! Reply to this email when you’re done.

Thanks for being a customer,
The More Good Reviews team