Ability to understand Conversion rate performance metrics:
Overall conversion rate by project - simple metric card on Dashboard screen tracking overall conversion rate for the project based on number of initial requests (per customer not per message/reminder) vs feedback/reviews received to track performance
Conversion rate by message sequence/step - additional graph or table on Analytics screen showing conversion by message or sequence/reminder step. This would show conversion performance by step and allow for messaging or copy testing to try and increase conversions on particular steps/reminder messages.
In Review
Features
4 months ago

Ben Golden
Get notified by email when there are changes.
In Review
Features
4 months ago

Ben Golden
Get notified by email when there are changes.