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Changelog

Follow new updates and improvements to More Good Reviews.

Import reviews from any website, rebuilt analytics, design widgets with AI, and more

We’ve been busy this summer. Here’s what’s new!

Import reviews from any website

You can now pull reviews in from almost any public reviews page, not just Google, Facebook, Trustpilot, Yelp, or LinkedIn. On Reviews, click Add (or Import Reviews if the list is empty), open Quick Import, choose Other Website, and paste the URL. We import recent 1 to 5 star reviews from the last two years, with the name, photo, and text when those are on the page. You can limit it to 4 and 5 stars. It’s a one-time import, so it won’t keep syncing the way Google does (yet), and it only works on pages that don’t require a sign-in.

A rebuilt Analytics page

Analytics used to be three charts. It’s now a full page of cards that move together, so when you pick a location, a review source, or a time range, the whole page updates at once.

Here’s what you can see:

  • Your average rating, how many reviews came in, and how that compares to the last stretch of time

  • How many reviews you get in a typical week

  • How many reviews you’ve replied to

  • A breakdown of 5-star through 1-star reviews over time

  • How positive or negative the written reviews sound (that can differ from the stars)

  • Which sources the reviews came from, and the average rating for each

  • Your most-used tags, with counts and ratings

  • A location leaderboard, including how often each one gets 5 stars

  • 1 and 2 star reviews from the last 3 months that still need a reply

  • Customers added, and customers you’ve asked

  • Messages sent, clicked, and ones that didn’t go through

  • How many review requests you’ve sent today and this month

A smaller version of the same cards lives on your Dashboard. Click View All to open the full page with those choices already applied. You can drag cards around, and we remember the order for that project. Overview trends on the Dashboard are cards now, with a short summary plus mixed positive and negative cards, instead of two lists. The first time you open it, we may need a minute to gather the numbers. After that, it should be ready whenever you come back.

Describe a look, apply it to your widget with AI

In the widget builder, you can now type the look you want and apply it. Ask for a whole new style, or something small like “make the corners rounded.” The preview updates right away, and your reviews stay put.

Match a QR rating to the public review

If someone rates on a QR page with no name, then leaves a matching Google or Facebook review a few minutes later, we treat that as the same visit. The public review gets connected to the guest rating, so tags and other details from that visit carry over.

A new Admin role

Need someone who can invite and manage the team without handing over the keys? Admin sits between Manager and Owner. Admins can invite people, update members below them, and change project settings. They can’t delete or duplicate the project.

Also shipped

  • AI settings now live under Settings → AI Tools, with separate pages for Review Suggestions, Replies, Highlights, and AI Tags

  • If your customer list is empty, you can add yourself first and try the flow before a real import

  • Download a customer import spreadsheet that already has your name and email as the sample row

  • Added an MCP Server tab to the import modals for Customers and Reviews

  • Agency projects no longer show Getting Started

Love what we’re building?

We set up a new G2 profile and your review helps support us. Please take a moment to write a review, and your next coffee ($5 gift card) is on us! Reply to this email when you’re done.

Thanks for being a customer,
The More Good Reviews team

We’re live in Claude’s connector directory + all new updates

We’ve been shipping steadily since our last update. Here’s what’s new in the product.

Live in Claude’s connector directory

More Good Reviews is now listed in Claude’s connector directory, so connecting is a one click install instead of pasting a custom MCP URL.
Connect More Good Reviews in Claude →

Assistants can now do more once connected, including creating reviews right from Claude (matching or creating the customer by email or phone). Those reviews land in your project and can show up on your widgets and Showcase, so you can add social proof without leaving the chat. They can also work with customer photos and set review location and source.

Sentiment analysis

Star ratings don’t always tell the whole story. We now score the tone of each written review and show it as a sentiment meter next to the rating. You can sort reviews by most positive or most negative to find praise worth featuring, or feedback that needs a reply.

Sort widgets & Showcase by newest or most positive

When you’re curating what the public sees, you can now sort widget and Showcase reviews by newest first or most positive first, handy when you want fresh feedback or your strongest social proof up top.

Rich text reviews

Reviews can include basic formatting (bold, links, and more). That formatting carries through to your widgets and Showcase, so testimonials look closer to how your customers wrote them.

TextLink SMS

You can send review requests over SMS with your own TextLink account. It uses your paired Android phone as the gateway, so you don’t need 10DLC / A2P registration. Connect it under project Integrations.

Agency portal SSO

Agencies can let invited clients and team members sign in to the white label portal with their company login (Auth0, Okta, Azure AD, and similar). You can optionally require SSO so email and password sign in is hidden on the portal.

Also shipped

  • Guided project setup with Google connect and a clearer checklist

  • Faster widget loading

  • Star style and spacing controls in the widget builder

  • Review page success messages you can customize per star rating

  • AI overview refreshes when new review embeddings are ready

  • Badge, Headline, and Faces widgets: choose whether the average rating shows as one decimal (4.9) or two (4.94)

  • Clearer custom domain (CNAME) setup and SSL status warnings

  • Load more pagination on heavier lists

  • Alerts when space members accept invites

  • Support links grouped in the sidebar

Questions or feedback? Just reply to this email. We read every one.

Thanks for building with us,
The More Good Reviews team

Earlier updates