May 4th, 2026
You can now connect AI tools you already use, like Claude, straight to your More Good Reviews account. We call this the MCP Server. Once it's connected, you can ask the AI to do everyday work for you: Add a new customer, summarize recent reviews, and compare performance by location, all using the data that's already in your account.
You stay in control the whole time. The AI can only see what you allow, and you can review or remove any connection from Settings → MCP Server. If you sign in through your agency's branded site, the connection screens follow your branding too.
How to connect: open your AI app's settings, follow our MCP / Claude setup guide, sign in when prompted, and you're done.
Not sure what to ask? Once you're connected, head to Settings → MCP Server and scroll to Example Prompts. We've included a handful of ready-to-go prompts you can copy with a click and paste straight into your assistant — a fast way to see what's possible without coming up with the wording yourself. The current set covers:
Send review requests in bulk — schedule requests for customers who signed up in the last 30 days and haven't been asked yet
Add a customer and request a review — onboard one new customer and queue an email request with reminders
Find customers to ask for reviews — list up to 50 candidates, newest first, skipping anyone unsubscribed
Weekly review digest — a 7-day summary with counts, averages, top themes, and top concerns
Compare location performance — a 90-day leaderboard across your locations with trend flags
Audit outreach delivery health — delivery, open, click, and failure rates for the last 14 days
Open the prompt that's closest to what you want, copy it, paste it into your assistant, and tweak the wording if you'd like — they're a starting point, not a script.
Our Project API — the one your developers use to automate one project at a time, has gotten significantly more capable in the past few months. There are many more things you can do from code now: working with customers, reviews, messages, locations, tags, and review sources, with stronger filters, useful actions, and moderation flags. Day-to-day, you'll keep working in Reviews and Customers like always. This is the API that powers integrations and the new MCP / Claude experience above.
If you run an agency, you can now build your own tools and automations against More Good Reviews instead of clicking through the dashboard for every task. The Agency API can list your clients, the sections they're grouped into, your team members, invites (including resending one that didn't go through), the external links you've saved, and project overrides that your contract permits. There's also project duplication, so a new client can start from a tested template instead of a blank page.
Your developer uses the API key from the agency settings (alongside your other API options). They'll find everything they need, like endpoints, examples, security tips, in the Agency API documentation. If you only manage a single business, you can safely skip this section.
Long reviews are great, but they're easier to use when the best parts stand out. Our AI Assistant can now read your reviews and pull out the most meaningful phrases as highlights. These are the bits that catch a visitor's eye on your widgets and review pages, and they help your team scan a busy inbox of feedback at a glance.
Highlights are turned on and tuned under Settings → AI Assistant (look for the AI Highlights section). You can also adjust them on a single review when you'd like a different emphasis.
Sometimes you don't want to read a hundred reviews, you just want to know what people are saying. AI Ask lets you type a question in plain language and get a short, direct answer based on the reviews already in your account. Things like "What do customers love about us?", "What complaints come up most?", or "How do people describe our service?" — without exporting anything.
You'll find it on the Reviews page: click the search icon in the toolbar to open the search/ask bar, type your question, and click Ask. The answer appears right under the bar, with little ★ links you can tap to jump to the actual reviews it pulled from. If you'd rather just search review text, the same bar has a Search button.
Anyone on your team can use AI Ask without installing anything. It's separate from the MCP Server above (that's for outside AI apps like Claude); AI Ask lives inside More Good Reviews.
Bulk tagging — Apply the same tag to a lot of reviews in one go from the Reviews list, or tag from a single review.
Similar reviews — Open any review and you'll see a Related Reviews panel showing other reviews in the same project that mean something similar — handy for spotting themes or drafting a reply.
Cleaner Reviews list — Likely duplicates are now hidden by default on the Reviews page; switch the filter to duplicates when you specifically want to review them.
More than one QR code per review page — On a review page (the page customers fill out), you can now save several QR codes — one per location, table, campaign, etc. — and print or download each one separately.
Multiple email signatures — Under Settings → Signature, set up different signatures for different people, locations, or tags, and the right one gets used in your outreach.
Customer imports include unsubscribe dates — When you upload a customer CSV, you can include an unsubscribed_at date so people who already opted out stay opted out.
More languages — Norwegian ("Norsk") is available as a language; pick it from the language selector in Account → Settings.