Email sending enhancements

You can now send emails from either your root domain or the full domain added in Settings for your project or agency when not using SMTP. Since we require a subdomain—like “reviews” or “agency”—there’s been mixed feedback on whether to use the subdomain in the email address or stick with the root domain. Now, you can select your preference in the Email settings for either a project or an agency. Scroll down to Sender Email Address, and if you have a connected domain, you’ll see an option to toggle between domains. We are defaulting to the root domain.

We updated our List-Unsubscribe header to use an email address AND a URL for one-click unsubscribe. The new unsubscribe email address will work for all projects using our sending domain or one connected via the standard setup.

Editable custom field answers

All custom field answers on a review are now editable, and you can add additional answers when editing. This is available only for reviews linked to a review page. When editing such a review, you can add, update, or remove answers for any custom fields applied to that page.

New dynamic widgets

We added 2 new “dynamic” widgets. The Carousel and Corner widgets both require you to manually add reviews to showcase. You can now choose the Dynamic Carousel and Dynamic Corner options. These widgets will showcase your most recent X reviews based on your filters without having to manually update the reviews displayed in your widgets.

Dark mode agency assets

Agencies can now upload a logo and icon specifically for users who enable dark mode on their dashboard. To add them, go to Appearance in the Agency settings.

Delay setting for AI replies

If AI replies are enabled in your AI Assistant settings, you now have the option to select a delay to not make it so obvious the reply is automated. Choose between the following options:

• Minimal Delay (default)

• Wait at least 3 hours

• Wait at least 6 hours

• Wait at least 12 hours

• Wait at least 24 hours

Additional platform improvements

• When reviews are filtered, the stats will also reflect the filters for date range and tags.

• Added a project strategy setting to expire the review page links sent to customers.

• Redesigned review edit modal and page to call attention to replying (for Google).

• Added a showcase setting to NOT use filters applied to the reviews shown in the aggregate star rating, revealing the unfiltered star rating.

• Added new API endpoints for creating and updating locations on projects.

• Increased upload limit for all image assets to 5mb.

• Added Serbian language (sr). We now support 12 languages!