Always Show Total Review Count Regardless of Filter
Can you add a way to always show the total number of reviews (e.g. “4.5 rating out of 985 reviews”) at the top of the review.clientdomain.com page, even when a “Lowest Rating” filter is applied (e.g. hiding anything below 4 stars).
Right now, when I apply a filter higher than “1 - Terrible,” the “rating out of reviews” number updates to reflect only the filtered subset. While I get that this is technically accurate, it can give the impression that the client has fewer reviews than they actually do, especially in cases where we’re intentionally hiding lower-rated feedback.
Ideally, it would be great to always display the full review count and average rating at the top as if no filter was applied below.
Would it be possible to add a setting or override option (like a checkbox: “Always show total review count”) so users can enable this behavior if we choose to?
Comments11
Michael Pavuk
Oct 27, 2025
On the showcase page: review.clientdomain.com/showcase
Scott Vayner
Oct 28, 2025
Wouldn’t setting it to 1 show every review (1 and higher?). Are you saying that is correct for the aggregate, but you do not want to show the bad reviews below the aggregate?
Michael Pavuk
Oct 28, 2025
I feel the showcase page should always display the accurate overall rating and total number of reviews, regardless of any filter applied to which reviews are shown. The purpose of filtering is to control which individual reviews appear on the page, not to change the overall stats.
For example, if I set the showcase to only display reviews rated 4 stars and above (which makes sense, since businesses typically highlight positive feedback), the header currently changes to show a filtered average and review count, like “4.9 out of 851 reviews.” That’s misleading. The business has 986 total reviews with a 4.5 rating, and that’s what customers would see if they visited the Google Business Profile directly.
The purpose of a showcase page is to highlight positive reviews, not alter the actual ratings, it’s simply curating which reviews are featured. The header numbers should reflect the true overall rating and total reviews from the source (e.g., Google), not the filtered subset. That way, the page stays honest and consistent with what customers see elsewhere, while still focusing on the business’s best feedback.
When I set the lowest rating to “4-Good” it shows 4.9 of 851.
When I set the lowest rating to “1-Terrible” it shows 4.5 of 986.
Scott Vayner
Oct 29, 2025
I just added a setting to not use filters in aggregate.
Michael Pavuk
Oct 29, 2025
Thank you Scott! Has this setting been pushed out yet? I can’t seem to find it in my filter section.
(Also, sorry for my long winded explanation above.)
Scott Vayner
Oct 29, 2025
It’s above that in the settings.
Michael Pavuk
Oct 29, 2025
I tried logging into my admin dashboard and also tried through
https://moregoodreviews.com/settings/showcase
and I can’t seem to find it.
Scott Vayner
Oct 29, 2025
I think it’s cached. Can you do a hard refresh or try another browser.
Michael Pavuk
Oct 30, 2025
Hi Scott,
I’ve tried, clearing browser cache, I flushed my computer cache, I’ve used different browsers in Incognito mode. I’ve even changed my router DNS on an off chance it might work. I’ve also tried this on my phone, while not on WIFI and I still don’t see it.
I’m at a loss of what to try next.
Scott Vayner
Oct 30, 2025
As yes the build failed to deploy. I just retried it. It is there now, but again you will need to clear cache.
Michael Pavuk
Oct 30, 2025
Thank you Scott, it’s working great now!