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Ability to turn off unsubmitted reviews from being logged as a review

Currently, if someone I requested to leave a review clicks on a Star rating but doesn't officially submit the review, it's still logged as a review.

I would like to be able to turn that off so that it's not logged as a review unless they hit the Submit Review button.

I believe that there are some people who will click on a star rating, but then decide to either not leave a review, or they will decide to come back to it later.

I had a real-world example where someone I requested a review from clicked on the "1-star" rating in the email which then pre-selected the 1-star rating on the website, but she didn't have time to leave a proper review so she decided to come back to it later. But it confused me because it logged it officially as a 1-star review, even though she confirmed she didn't mean to leave a 1-star review.

Status: Completed4 comments

Comments4

  • Shay R

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    Mar 30, 2024

    Ya same, I feel like it's a bug since I have this option enabled and yet the review is still recorded. Unless this corresponds to not logged in/anonymous users only - if so - there should be an additional option to disable even for logged in/known users, if they simply click a rating without submitting

    • Anonymous User

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      Apr 9, 2024

      That is correct. If they are coming in via a tokenized URL, it is technically not anonymous.

  • Aaron DeLaO

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    Mar 27, 2024

    Same be great to have - Thanks!

  • Larry James

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    Mar 27, 2024

    I agree that this is much needed and should implemented.