October 15th, 2025
We added 2 new options to send SMS from More Good Reviews, in addition to the Twilio integration option. You can now select ClickSend or SImpleTexting from the SMS category in the Integrations section. These 2 services offer a quicker and easier way to get started with SMS, and they are both offered by Sinch (owners of Mailgun), the same company we use and trust to send your emails.
For more information on how to get started with these services, check out our docs:
You can now customize the rating icons with any image you like by going to Settings > Ratings and scrolling down to the Custom Icons section, where you can upload a unique image for each of the 5 ratings. This lets you tailor your review pages and email templates to match your branding—use a face icon or any design you prefer.
We’ve updated how messages appear on customer profiles. All messages — including canceled ones — are now visible. A message is typically canceled when a customer clicks a link in an email or leaves a review. Canceled or scheduled messages can be rescheduled for a later date, while any other message can be deleted. Check out the Actions button on each message for available options.
Added support for a 9th widget option — a “Corner” widget — that displays a rotation of reviews in the bottom left corner of your website. Once selected, add a few reviews to the widget in the widget builder by selecting Reviews in the sidebar to see it in action.
You can choose either a system or Google font for your review pages and your showcase. The font selector is located in each section’s Appearance settings. For review pages, edit a review page and click Appearance in the sidebar. For showcases, go to Settings > Showcase and scroll down to Appearance.
When editing your webhooks, you can now choose which events to subscribe to by selecting or deselecting them. We’ve also added new message-related events, bringing the total to six.
Reviews - created, updated, deleted
Messages - created, updated, deleted
You can now add tags to QR codes for your review pages. In each review page’s QR Code section, you’ll find a tag selector. Choose one or more tags, then download the QR code. When customers scan it, their reviews will automatically include those tags. This is especially useful if you would like to attribute reviews to your employees.
Added {{full_name}} and {{current_year}} variables to email and sms templates.
You can now explicitly set a language for a widget by clicking on Actions > Settings in the widget builder for the widget. This will not change the language of the actual reviews.
GMB integration is now displayed when editing a location, to let you know that location has an attached integration and reviews are being synced with it.
You can now send review notifications to multiple email addresses. To set this up, edit a review page, click Settings in the sidebar, scroll to the Notifications section, and enter one or more email addresses.
Agencies can now set limits on the number of widgets and project members for each project, and also control access to the API and webhooks.
If an email validation check comes back as “unknown”, we now show a grey question mark next to the email address, but the email will still be sent as if it were valid.